EDUCATION CENTRE

ABOUT THE MT4 PLATFORM

Q:
HOW DO I INSERT CHART INDICATORS?
A:
The steps are as follows: •On the top Menu bar, select INSERT > INDICATORS. •You can also navigate to the Navigator section and insert chart indicators from there.
Q:
HOW DO I ADD MY CUSTOM INDICATORS ONTO MY TRADING PLATFORM?
A:
This file will have to be of the .mq4 or ex4 format - meaning it has to end with .mq4 or ex4. **For this example the indicator we want to add will be called test_indicator.mq4 and test_indicator.ex4.** The steps are as follows: •Savethe files to the following folder: C:\Program Files\UNION STANDARD\ experts\indicators\ •Next restart MetaTrader and find the new indicator in MetaTrader's Navigator to the left side, in the Custom Indicators folder. •To add the indicator to a chart, simply select a chart, then double-click on the indicator in the Custom Indicators folder, select any non-default values you would like to have modified, then select OK.
Q:
HOW DO I GET AROUND FIREWALL PROTECTION?
A:
Disable anti-virus firewall for the MetaTrader 4 application and open up port 443.
Q:
HOW CAN I CREATE TREND LINES AND OTHER LINE STUDIES?
A:
The steps are as follows: •On the top Menu bar, select INSERT •Then select the desired trend line. •After releasing the mouse button, a graphic icon of the selected trend line with a cross hair attached will appear. Using the mouse, place the cross hair over the selected chart. Click and hold the mouse button while moving the mouse to adjust the size of the trend line. Line study short cuts can also be quickly accessed by clicking on VIEW > TOOLBARS > LINE STUDIES to make the icons appear right below the Menu Bar. (It is a default function in the tool bars in MT4.) There are additional options to select that appear on the top of the screen. These include fast clicks to the Trend line, Crosshair, Fibonacci Retracement, etc.
Q:
HOW DO I DISPLAY A BAR CHART?
A:
On the top Menu bar, select CHARTS > BAR CHART or use the keyboard shortcut (Alt+1).
Q:
HOW DO I DISPLAY A CANDLESTICK CHART?
A:
On the top Menu bar, select CHARTS > CANDLESTICKS CHART or use the keyboard shortcut (Alt+2).
Q:
HOW DO I DISPLAY A LINE CHART?
A:
On the top Menu bar, select CHARTS > LINE CHART or use the keyboard shortcut (Alt+3)
Q:
HOW DO I OBTAIN INFORMATION ON MY ACCOUNT AND DAILY TRANSACTIONS ON THE METATRADER PLATFORM?
A:
Use the TERMINAL section of the platform. If this section is not open, go to VIEW > TERMINAL (or use keyboard shortcut Cntrl+t). The steps are as follows: •In the TERMINAL section, select the Account History Tab. •This tab shows the history of your account. For convenience, this information can be printed. •Right click anywhere in this section. •Select ‘Save as Report’. (This can be saved as an HTML file that can be converted to an Excel File for your records.)
Q:
HOW DO I ZOOM IN OR OUT OF A CHART?
A:
The steps are as follows: •Make sure the “charts” toolbar has been enabled and choose the chart you would like to zoom in or out. •Next, select the icon for the appropriate action located under the Menu Bar. i.e. ‘+’ and ‘-‘. •Select either icon to zoom in or out of the chart. Or, use the keyboard shortcut for this function. To zoom in (Shift +), and to zoom out use ( - ).
Q:
DOES THE METATRADER PLATFORM FACILITATE MINI LOT (10 K) TRADING?
A:
Yes you can trade mini lots (10K) using the MetaTrader platform. Here is the scale that we use for trading lot sizes on MetaTrader: 0.01 lots = 1,000 units of base currency (or dollars) Our “micro” lot size. 0.10 lots = 10,000 units of base currency (or dollars) Our “mini” lot size. 1.00 lots = 100,000 units of base currency (or dollars) Our “standard” lot size. **Please note that trading in lot sizes that are not shown in the scale above is possible. An example would be an open a lot position of 0.60 (60,000 units), an 8.00 lot position (800,000 units), and even a 3.20 lot position (320,000 units). Please email us with any scale questions: service@usgfx.com. **Also, note that other brokers may use a different scale to trade certain size lots. For instance, another broker may show that 1.00 lots on a mini account are 10,000 units.
Q:
I’VE DOWNLOADED THE METATRADER PLATFORM. HOW DO I LOG INTO MY LIVE ACCOUNT AND START TRADING?
A:
When you open an live account, an email notification with a login name and password will be sent (i.e. Login: “81234” Password: “xxxxx”). This will be the information for your live account. Download and install the platform. Open the login screen. Note that a screen may open then asks you to open a demo account. You may click "X" to close this screen. •To login, go to FILE > LOGIN and type your login and password. •The server field has a drop-down menu, select the following server: ‘USGFX-Live’. •Listen for a DING sound (confirmation noise) and your account number will appear in the top left corner of the platform. If you see prices moving in Market Watch and the correct balance in your Terminal section, you have successfully logged into your live account. If you are experiencing problems logging in, please email to service@usgfx.com.
Q:
HOW DO I CHANGE MY PASSWORD ON METATRADER?
A:
The steps are as follows: •On the top Menu bar, select TOOLS > OPTIONS or keyboard shortcut (Ctrl+O). •Under the SERVER tab, select CHANGE. •Input the current password in: “Current Password” text field. •Select ”Change master password” if it is not checked already. •Input the new password in: “New Password” text field. •Re-type the new password in the second “Confirm” text field. •Click “Confirm” to change your password successfully.
Q:
HOW DO I SELECT THE LANGUAGE USED?
A:
On the top Menu bar, select VIEW > LANGUAGES, select the language preference. Then shut down your MetaTrader platform and restart it.
Q:
ARE THERE ANY KEYBOARD SHORTCUTS I CAN USE TO SHOW THE DIFFERENT WINDOWS ON THE PLATFORM?
A:
Most commonly used keyboard shortcuts: •Ctrl + M = Market Watch window •Ctrl + N = Navigator window •Ctrl + T = Terminal window
Q:
HOW DO I SEE ALL THE CURRENCY PAIRS THAT USG OFFERS?
A:
Within the Market Watch window, all of the currency pairs eligible to trade can be viewed by right-clicking within this section and selecting ‘Show All’. All currency pairs will appear thereafter.
Q:
HOW DO I DISPLAY HIGH/LOW PRICES IN THE MARKET WATCH WINDOW?
A:
The Market Watch window, displays the high/low prices. The steps are as follows: •In the Market Watch window right-click (anywhere) •Select “High/Low.” (The high and low prices will appear for each currency pair for that particular day.)
Q:
DO YOU PROVIDE A GUIDE TO ASSIST WITH SETTING UP CHARTS? WHAT TYPE OF OPTIONS DO I HAVE?
A:
Yes. The MetaTrader 4 platform is one of the most advanced platforms in the market and this is especially true regarding the charting options and packages that are provided within. Use the Help Topics option under the Help Menu (press F1™) has a section labeled ‘Working with Charts’. This section should be a good start to get you going. To change the overall appearance of the charts go to: Menu bar—Charts--Properties. This allows you to change the color of the background, foreground, grid, etc.). To adjust the size of the chart, roll over the border of the chart window and hold the mouse button down to adjust the size.
Q:
HOW DO I CHANGE THE TIME PERIOD ON THE METATRADER CHARTS?
A:
There are periodicity buttons in the toolbars on the top for you to choose the time period for your chart. And: •M1 = 1 minute chart •M5 = 5 minute chart •M15 = 15 minute chart •M30 = 30 minute chart •H1 = 1 hour chart •H4 = 4 hour chart •D1 = daily chart •W1 = weekly chart •MN = monthly chart If the periodicity button is not displayed in your tool bar, you may go to the main menu bar select VIEW > TOOLBARS > PERIODICITY to add time period button to your toolbars.
Q:
IS THERE A USER GUIDE FOR METATRADER 4.0?
A:
Yes, inside the platform select HELP > HELP TOPICS. Please note that we have platform seminars to help you with understanding the functionality of the platform. If you would like to join our seminars, please sent emails to service@usgfx.com.
Q:
WHAT TIME ZONE AM I SEEING ON THE METATRADER PLATFORM? CAN THIS TIME BE ADJUSTED?
A:
The time that is displayed on the MetaTrader is viewed as GMT +2. (Greenwich Mean Time plus 2 hour). For daylight saving time, it will be GMT +3. Or you can see it as Beijing time (Taipei time) – 6 hours. For daylight saving time, it will be Beijing time (Taipei time) – 5 hours. A simple rule that can help keep track of the time zone is: Midnight on the platform coincides with 6 AM Beijing time (Taipei Time). For daylight saving time, it will be 5 AM Beijing time (Taipei Time). Unfortunately, the time on the MetaTrader platform cannot be changed. We apologize for any inconvenience. *GMT time varies with daylight savings. GMT + 2 is from FALL to SPRING, and GMT + 3 is from SPRING to FALL.
Q:
HOW DO I OPEN AN ADDITIONAL DEMO ACCOUNT IN THE METATRADER PLATFORM?
A:
The steps are as follows: •In the platform select FILE > OPEN AN ACCOUNT •Fill in the Required Information(be sure to check " I agree to subscribe to your newsletters") •Select Next (on the server page) •Select Next (Please note your username and password will appear) •Select Finish The software will then automatically log into your new demo account, which will be displayed in the Navigator Window.
Q:
WHAT ARE COMMON FILE EXTENSIONS SUPPORTED BY EXPERT ADVISOR'S?
A:
MQ4 and EX4 are the only file extensions supported.
Q:
WHAT FACTORS INFLUENCE THE INCOMING AND OUTGOING TRAFFIC IN THE PROGRAM?
A:
Outgoing traffic depends on the user's activity. Outgoing traffic is really small. Incoming traffic directly depends on the number of open chart windows.
Q:
IS GOLD AND SILVER AVAILABLE IN METATRADER 4?
A:
Yes gold and silver are available for trading in Metatrader 4. By default neither gold nor silver appear on the Market Watch Panel. To display the gold and silver tickers, please do the following steps: 1.Right click in the Market Watch Panel 2.Select "Show All" for Gold and Silver to appear Gold and Silver (GOLD,SILVER) market trading time is Sunday 7 PM to Friday 4 PM EST.
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